Delete your Bearly account

Account deletion is available in Bearly on web, desktop, iOS, and Android. Bearly verifies the request with a short-lived code sent to your account email and checks for shared work before scheduling the deletion.

Account deletion cannot be undone

Your chats, projects, documents, generated files, settings, saved prompts, phone profile, team membership, API keys, extension credentials, and Bearly sessions are permanently removed. Download anything you need before continuing.

Delete the account

1. Open App Settings → Account.
2. Find Delete account and select Delete.
3. Review the lists under Deleted and Kept as restricted records, and the subscription note.
4. Select Email verification code.
5. Enter the six-digit code sent to the Bearly account email within 10 minutes, then type the complete email in Account email.
6. Select Schedule account deletion. If you administer a team or own shared work, Bearly tells you what to change first. See Resolve a deletion blocker.
7. Save the deletion receipt and scheduled time shown on screen, then select Done.

Bearly emails the schedule to your account address and waits 24 hours before deleting the account. You can keep using Bearly during that time. To cancel, open App Settings → Account, select Delete, then select Cancel scheduled deletion.

About one hour before deletion, Bearly sends a final email and closes cancellation. If an ownership blocker appears before deletion, Bearly leaves the account available and emails the action you need to take.

After the server completes the deletion, open Bearly clients sign out when they next contact the service and clear their local Bearly data. On desktop, this includes the isolated Bearly Browser profile. Existing Bearly sessions, API keys, and browser-extension credentials stop working. The deleted email address cannot be used to create another Bearly account. Bearly emails the deletion receipt after completion.

Resolve a deletion blocker

Bearly will not delete shared work that could belong to someone else.

• If you administer a team, transfer administration or close the team first.
• If work you own has collaborators, transfer ownership or remove the collaborators first.
• If the blocker remains after making those changes, contact support@bearly.ai from the account email.

Check the subscription

• A web-purchased Bearly subscription is canceled when deletion runs, not when it is scheduled. If the subscription may renew during the 24-hour waiting period, cancel it separately. Deletion does not refund unused time or credits.
• An App Store subscription is controlled by Apple and is not canceled by deleting Bearly. Use Manage subscription in the deletion review, or cancel the subscription separately, to stop future renewals.
• A team-managed plan belongs to the team. Deleting a member account removes its membership but does not cancel the team’s subscription.

Records Bearly keeps

Bearly keeps a limited set of billing, payment, subscription, usage-total, dispute, fraud-prevention, consent, tax, and legal records when they are needed for reconciliation or legal obligations. Bearly replaces the live account email in its retained operational ledgers with a restricted deletion reference. Payment processors may separately retain invoices and transaction records under their own legal obligations.

These retained records cannot be used to sign in or recover the deleted account. Bearly reviews them under its retention schedule and preserves them longer only when a legal or dispute hold requires it. The Privacy Policy governs retention and privacy rights.

If you cannot sign in, email support@bearly.ai from the account address and ask for account deletion help.