---
title: "Connect services to a chat"
description: "Authorize a supported service, choose it for one conversation, and let Bearly use its available tools."
canonical: "https://bearly.ai/docs/features/connectors/"
markdown: "https://bearly.ai/docs/features/connectors.md"
---

# Connect services to a chat

HTML: [https://bearly.ai/docs/features/connectors/](https://bearly.ai/docs/features/connectors/)

> Authorize a supported service, choose it for one conversation, and let Bearly use its available tools.

> **Note — Limited availability**
> **Connectors** are available to a limited set of accounts and managed teams. The supported-service list is evolving. If **Connectors** is absent from **App Settings**, it is not available for your account or has been disabled by your team.


A connector gives Bearly a service's own tools for a chat—for example, finding a workspace page, inspecting an issue, or working with a project record. You choose which service to authorize and which conversations can use it.

## Add and connect a service



1. Open **App Settings** → **Connectors**.
2. Under **Available**, find a service and select **Add**. It moves to your installed list but is not authorized yet.
3. Select **Connect**.
4. Complete the service's sign-in and authorization page in the browser. Read the requested permissions before approving them.
5. Return to Bearly. A connected status indicator appears beside the service.



The services shown under **Available** are the current supported choices for your account. Bearly does not offer a field for adding an arbitrary server address.

Connector authorization belongs to the current browser or desktop profile. On another device or after signing out of Bearly, you may need to connect the service again.

## Turn a connector on for one chat

Connected services are not automatically active in every conversation.

1. Open the conversation and select **Connectors** in the context strip beside the message box.
2. Select a connected service. Its row changes from **Off** to **Active**, and the chip shows the service name or the number of active connectors.
3. Ask Bearly for a specific result, including any boundary that matters.

   ```text copy
   Using the connected project service, find open issues assigned to me that changed this week. Summarize them; do not edit anything.
   ```

4. Open **Connectors** again and select the service to turn it **Off** for that chat.

You can also choose a service marked **Connect** from the chat menu. Bearly opens authorization and makes it active in that conversation after the connection succeeds. Use **Manage connectors...** at the bottom of the menu to return to settings.

The exact abilities come from the connected service and your account permissions there. If your service account cannot see or change something, Bearly cannot bypass that restriction.

> **Caution — State the boundary for consequential work**
> An active connector may offer both reading and writing actions. For sensitive records, payments, deployments, publishing, or deletion, begin with an inspection-only request and review the result before asking Bearly to make a change.


Information returned by a connected service becomes part of the Bearly task and may be sent to the AI model producing the answer. Apply the same care you would use when pasting material from that service into a chat.

## Disconnect or remove a service

Open **App Settings** → **Connectors**:

- Select **Disconnect** to remove the current authorization while keeping the service installed. Select **Connect** when you want to authorize it again.
- Select **Remove** to remove it from Bearly's installed list.

Disconnecting or removing a connector from Bearly does not delete data in the outside service. If you also want to revoke Bearly's authorization at the source, use that service's connected-app or security settings.

## If a connector does not work

| What you see | What to do |
| --- | --- |
| **Connectors** is missing | Check whether your managed-team policy permits connectors. Otherwise, the limited feature is not available for the account yet. |
| Authorization closes or is cancelled | Return to **App Settings** → **Connectors** and select **Connect** again. Complete the entire browser flow with the intended service account. |
| A red status indicator or connection error appears | Read the error, select **Connect** to retry, and reauthorize if the earlier permission expired or was revoked. |
| A service is connected but Bearly does not use it | Open the chat's **Connectors** menu and confirm that the service says **Active**, then name the service in the request. |
| Bearly cannot find a record you can see | Confirm that you authorized the correct service account or workspace and that the account has access to the record. |
| A service tool fails partway through a task | Ask Bearly what completed, verify the outside service directly, and retry only the failed step. Do not assume a write was rolled back. |
| The service you want is not under **Available** | It is not currently supported in the consumer connector list. Do not authorize a similarly named service as a substitute. |

## Continue through the documentation

- [Documentation index](https://bearly.ai/docs.md): Browse every Bearly guide.
- [Previous: Compare answers with Council of Experts](https://bearly.ai/docs/features/council-of-experts.md)
- [Next: Create and edit documents](https://bearly.ai/docs/features/document-editor.md)
